Today, Adam Merrick Real Estate closing specialists Cindy Carlock and Zenna Murphy join me to talk about their role in the closing process and how their efforts help to keep transactions smooth and in-tact.

As a closing specialist on the Adam Merrick Team, Cindy Carlock works with both sides of the transaction. Once a home is under contract, the file is handed to Cindy, and she becomes a liaison of sorts. She communicates with the buyer’s lender and inspectors, the seller’s agent, and the clients to keep all parties informed and educated along the way. Utilizing her experience, she tries to identify and overcome any potential issues that may arise.

Cindy and Zenna are good at what they do, but they’re also out in the field a lot. Clients who have gotten to the point where they have an accepted contract often have questions and concerns. That’s why it’s so important to have someone here in the office available to answer phone calls, emails, and other queries, regardless of what the client’s agent is doing.

According to Zenna Murphy, closing specialists take on anywhere from 100 to 200 tasks during a transaction, depending on the transaction itself. That includes sending emails and phone calls to the buyer’s lender and the seller’s agent, sending documents to the title company, and much more. There are so many variables and areas where a transaction could potentially go wrong, so it’s great to have these two specialists on watch.

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No one puts more love and care into their
treatment of clients than Zenna and Cindy.

”

Cindy’s favorite part of the job is the satisfaction of knowing that she assisted her clients in some small way to achieve their goal to buy or sell a house, whether it’s the first or the tenth time they’ve done it.

Zenna enjoys the coordination of the closing process. She makes sure all the i’s are dotted and the t’s are crossed, that all of the contractual deadlines have been met and that all the parties in the contract are where they’re supposed to be when they’re supposed to be there.

If you’ve never done a transaction with Adam Merrick Real Estate, I can tell you that no one puts more love and care into their treatment of clients than Zenna and Cindy.

If you have any questions at all about real estate, don’t hesitate to reach out to us. We’re here to help you.